Who we are

In this privacy policy, references to “we”, “us” and “our” are to Albert Hall (Nottingham) Ltd and references to “our Website” or “the Website” are to www.alberthallnottingham.co.uk

What information we collect and how

The information we collect via the Website may include:

• Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number.
• In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
• Your preferences and use of email updates, recorded by emails we send you.
• Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
• Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.
• This website uses Google Analytics to help analyse how visitors use this site. Google Analytics uses “cookies”, which are small text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. No personally identifiable information is collected about you unless you explicitly submit that information via a fill-in form on this website.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and updated General Data Protection Regulations 2018, you can find our entry in the data protection register Here.

The details we collect will be used:

• To answer your queries and to process your instructions
• In certain cases we may use your email address to send you information on our other services. In such a case you will be offered the option to opt in/out before confirming your instructions

The anonymous information generated by Google Analytics cookies about your use of this website (including your IP address) is transmitted to Google. This information is then processed to compile statistical reports on website activity for www.alberthallnottingham.co.uk only. We use these reports to evaluate and aggregate visitor usage so that we can optimise the content to better meet your needs.

We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes nor will this prejudice our duties owed to you of confidentiality once you confirm your instructions to us to act on your behalf.

Your Rights

You have the right to:

• Request a copy, rectify or erase any of the personal data you believe we may hold about you.
• Restrict or object to certain kinds of processing, including direct marketing and the portability of your personal data.

Websites

This privacy policy only covers the Albert hall Nottingham ltd and this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.